Terms & Conditions
Music Together® Classes: Customer cannot receive materials (songbook & CD/access code) until first month's tuition is paid. Discounts are given at director's discretion, but in accordance with any statements made in print or online. Pro-rated tuition rate for late registration is determined at director's discretion. No materials are available when only two classes remain in the song collection upon enrollment. Materials cannot be waived for a discounted tuition; all paid families receive materials even if they have a set from a previous enrollment.
Refund Policy: Refunds are paid by bank transfer only, and are subject to a £10 administrative fee, if the customer withdraws before the first day of class. This fee is waived if the director cancels the class. Otherwise, in the event that you need to cancel your class registration, refunds will be granted as follows:
Two or more weeks prior to the 1st class held: Full refund of registration fee
Less than 2 weeks prior to the 1st class held: Registration fee less a £50 cancellation fee
After the 1st class held: No refund.
Photo policy: Teacher may take photos during class and use those photos for marketing of Heartstrings Family Music only. Customers can opt out of photo use by contacting director, or checking the box during online registration.
Health & Safety waiver: Families attending in-person classes or lessons must adhere to health & safety guidelines. Attendance of class or lesson implies assertion that no one attending is actively contagious with any communicable disease. When you accept these Terms, you are agreeing to adhere to the guidelines, and you release Heartstrings Family Music and Music Together® Worldwide from liability for unintentional exposure or harm due to Covid-19, RSV, cold, flu or other illness. Additionally, you acknowledge the inherent risks of physical activity and release Heartstrings Family Music and Music Together Worldwide from liability for accidental injury incurred in the regular course of attendance in class or lessons. There are no refunds given if the class or lesson is moved to Zoom at any time due to safety concerns.
Privacy Statement: By enrolling in a Music Together® class at Heartstrings Family Music, a licensed Music Together center, you agree that name and address information you provide will be shared with Music Together Worldwide (MTW). For information about how MTW uses and stores your personal information, we encourage you to review the Music Together Worldwide Privacy Policy.